This video-based course teaches hospitality servers the essentials of delivering excellent service, from mastering the steps of service to developing professional must-haves like communication, attention to detail, and creating memorable guest experiences.
This video-based course teaches hospitality servers the essentials of delivering excellent service, from mastering the steps of service to developing professional must-haves like communication, attention to detail, and creating memorable guest experiences.
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This video-based course teaches hospitality servers the essentials of delivering excellent service, from mastering the steps of service to developing professional must-haves like communication, attention to detail, and creating memorable guest experiences.
Introduction to the essentials of becoming a great server and understanding the impact of hospitality service on guest experiences.
Learn the key traits of successful servers—communication skills, attention to detail, positive attitude, and efficiency.
Understand how small details create big impressions, from table setup to timing service perfectly.
Master the complete flow of service: greeting, order-taking, delivering meals, anticipating guest needs, and check presentation.
Intro to serving wine and beer, safe alcohol practices, and navigating the point-of-sale system.
Self-paced course with instant certification upon completion. Certificate valid nationwide for 3 years.