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De-Escalation and Active Threat for Restaurants

This course equips restaurant managers and employees with the skills to maintain situational awareness, de-escalate difficult interactions, and respond to active threats. Complete the 30-minute core training to earn certification, plus access four additional modules covering aggression, alcohol service, and human trafficking awareness.

$ 22.50 USD
(3.5 stars) • 10 reviews
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De-Escalation and Active Threat for Restaurants

This course equips restaurant managers and employees with the skills to maintain situational awareness, de-escalate difficult interactions, and respond to active threats. Complete the 30-minute core training to earn certification, plus access four additional modules covering aggression, alcohol service, and human trafficking awareness.

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$ 22.50 USD
Buy now
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Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

De-Escalation and Active Threat for Restaurants

This course equips restaurant managers and employees with the skills to maintain situational awareness, de-escalate difficult interactions, and respond to active threats. Complete the 30-minute core training to earn certification, plus access four additional modules covering aggression, alcohol service, and human trafficking awareness.

30-minute self-paced training, 100% online
Practical skills for handling violent or disruptive guests
Core 5 modules + 4 bonus modules
Certificate of completion provided
Covers de-escalation, situational awareness, and active threat response
Includes PDF guides for managers, employees, and California-specific content

About

Course Overview

Training designed for restaurant staff to improve safety, awareness, and de-escalation skills in workplace situations.

Core Content

Introduction to situational awareness, workplace safety policies, de-escalating difficult customers, managing active assailant situations, and reducing risk factors linked to domestic partners or ex-employees.

Additional Content

Teamwork and bystander intervention with aggressive guests, recognizing domestic disputes and trafficking risks, handling interlopers, and cutting off alcohol service for intoxicated guests.

Recommended For

Managers and employees working in restaurants and hospitality environments who may encounter difficult or threatening situations.

Certification

Completion of the 30-minute core modules earns a certificate, with access to additional learning modules.

Training Resources

Includes downloadable Manager PDF, Employee PDF, and California-specific PDF resources.

Only

$ 22.50 USD
(3.5 stars) • 10 reviews
Buy now
Get Trained Today!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.